MicroTrends

NinjaTrader Development Consultants for Futures Trading

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White-Glove Technical Assistance

White-Glove Technical Assistance

Personalized, one-to-one assistance with NinjaTrader installation, trading-system setup, platform connections, configuration, troubleshooting and remote technical support.

One-to-One Technical Assistance

MicroTrends provides customer-facing White-Glove Technical Assistance through Trader Success VIP (TSV), a trading name of MicroTrends Limited.

The service is for futures traders who want personal help installing, connecting, configuring or troubleshooting NinjaTrader and compatible hybrid algorithmic trading systems.

White-Glove Services

NinjaTrader Installation

Assistance installing NinjaTrader and preparing the platform for the required trading software, data services and account connections.

Trading-System Setup

Help installing and configuring eligible indicators, trading systems, chart templates and turnkey trading workspaces.

Platform and Account Connections

Assistance connecting supported market-data services, brokerage accounts or futures prop-firm accounts to NinjaTrader.

Workspace Configuration

Help loading, arranging and configuring charts, instruments, trading controls and supplied workspaces for the trader’s intended use.

Troubleshooting

Personal assistance identifying and resolving eligible installation, connection, configuration and operational problems.

Remote Assistance

Scheduled screen sharing or permission-based remote assistance can be provided when direct help is required to complete setup or resolve a technical problem.

ATS White-Glove Assistance

Trader Success VIP is a trading name of MicroTrends Limited and operates as an authorized sales affiliate and independent service provider for Algo Trading Systems LLC.

White-Glove assistance is available for eligible ATS products and can include ATS Universal Account onboarding, Trader Launch Pad setup, NinjaTrader installation, AFT and AWT configuration, platform connections and turnkey workspace setup.

Trader Success VIP is listed as an authorized service provider in the ATS Ecosystem.

Fast-Track Zero to Hero

Fast-Track Zero to Hero combines White-Glove Technical Assistance with one-to-one Trader Coaching and Trade Mastery.

The service begins with account onboarding, installation, connections and workspace setup, then continues into personal Zero-to-Hero orientation and instruction.

Learn about Trader Coaching and Trade Mastery

Get White-Glove Assistance

Visit Trader Success VIP to explore the available services or book a free discovery meeting to discuss the assistance you need.

Get White-Glove Technical Assistance

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In using this website or products & services, you are bound by our Terms & subject to UK legal jurisdiction only. Errors & omissions excluded.
Disclaimer: Trading & investment carry a high level of risk. MicroTrends® does not make any recommendations for buying or selling any financial instruments. We do not offer trading or investment advice. We are a software company, and we only provide educational information on how to use our sophisticated MicroTrends trading tools. It is up to our customers and other readers to make their own trading and investment decisions or to consult with a registered investment advisor.

Risk Disclosure: Futures, CFDs, and forex trading contain substantial risk and are not suitable for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one’s financial security or lifestyle. Only risk capital should be used for trading, and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results. Please read the full risk disclosure here.

Hypothetical performance results have many inherent limitations, some of which are described below. No representation is made that any account will or is likely to achieve profits or losses similar to those shown. In fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One limitation of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk in actual trading. For example, the ability to withstand losses or to adhere to a particular trading program despite trading losses are material points that can adversely affect actual trading results. Numerous other factors related to the markets or the implementation of any specific trading program cannot be fully accounted for in the preparation of hypothetical performance results and can adversely affect trading results.

Testimonials appearing on this website may not be representative of other clients or customers and are not a guarantee of future performance or success.

NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, nor do they endorse, recommend, or approve any such product or service.
MicroTrends® is a registered trademark of MicroTrends Ltd.
MICROTRENDS LIMITED is a company registered in England & Wales.
Registered number: 05704475.
Registered office: 30-34 North Street, Hailsham, East Sussex, BN27 1DW, England, UK.
VAT Registration No: 879467255