Personalized, one-to-one assistance with NinjaTrader installation, trading-system setup, platform connections, configuration, troubleshooting and remote technical support.
Book Your Trader White Glove Meeting
Your meeting is hosted by Trader Success VIP (TSV), a trading name of MicroTrends Limited.
Please review our Terms & Conditions, Privacy Policy and SMS Terms of Service. SMS is optional and requires your separate, explicit opt-in.
One-to-One Technical Assistance
MicroTrends provides customer-facing White-Glove Technical Assistance through Trader Success VIP (TSV), a trading name of MicroTrends Limited.
The service is for futures traders who want personal help installing, connecting, configuring or troubleshooting NinjaTrader and compatible hybrid algorithmic trading systems.
White-Glove Services
NinjaTrader Installation
Assistance installing NinjaTrader and preparing the platform for the required trading software, data services and account connections.
Trading-System Setup
Help installing and configuring eligible indicators, trading systems, chart templates and turnkey trading workspaces.
Platform and Account Connections
Assistance connecting supported market-data services, brokerage accounts or futures prop-firm accounts to NinjaTrader.
Workspace Configuration
Help loading, arranging and configuring charts, instruments, trading controls and supplied workspaces for the trader’s intended use.
Troubleshooting
Personal assistance identifying and resolving eligible installation, connection, configuration and operational problems.
Remote Assistance
Scheduled screen sharing or permission-based remote assistance can be provided when direct help is required to complete setup or resolve a technical problem.
ATS White-Glove Assistance
Trader Success VIP is a trading name of MicroTrends Limited and operates as an authorized sales affiliate and independent service provider for Algo Trading Systems LLC.
White-Glove assistance is available for eligible ATS products and can include ATS Universal Account onboarding, Trader Launch Pad setup, NinjaTrader installation, AFT and AWT configuration, platform connections and turnkey workspace setup.
Trader Success VIP is listed as an authorized service provider in the ATS Ecosystem.
Fast-Track Zero to Hero
Fast-Track Zero to Hero combines White-Glove Technical Assistance with one-to-one Trader Coaching and Trade Mastery.
The service begins with account onboarding, installation, connections and workspace setup, then continues into personal Zero-to-Hero orientation and instruction.
Get White-Glove Assistance
Visit Trader Success VIP to explore the available services or book a free discovery meeting to discuss the assistance you need.
Cancellation and Rescheduling
If you cannot attend, please cancel or reschedule in advance using the link in your confirmation email, or contact [email protected]. Repeated missed meetings without notice may restrict access to future bookings.
If there are meeting difficulties, we will email you and may call the telephone number you provided. We may also send a transactional SMS if you have explicitly opted in. See the SMS information below.
About Trader Success VIP
Trader Success VIP and TSV are trading names (DBA) of MicroTrends Limited.
Trader Success VIP provides one-to-one trader coaching, Trade Mastery and white-glove technical assistance for futures traders using NinjaTrader and compatible hybrid algo trading systems with prop-firm or live accounts. We help you get started, get connected and progress from initial setup to ongoing Trade Mastery as you develop your knowledge, skills and trading process.
TSV operates as an authorized sales affiliate and independent service provider for Algo Trading Systems LLC and is listed in the ATS Ecosystem.
Terms, Privacy & SMS Communications
Please review the terms and policies for MicroTrends Limited’s services and customer communications:
Your Telephone Number and Optional SMS
We send SMS messages only with your explicit opt-in consent. Messages are transactional and relate to your enquiry, booking or requested service. We never send SMS marketing.
Providing a telephone number or booking a meeting does not by itself constitute SMS consent. SMS consent is optional and is not a condition of booking or purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You can also contact [email protected].