Terms governing MicroTrends customer SMS communications.
1. Program Description and Typical Usage
MicroTrends Customer Communications — provided by MicroTrends Limited.
This is a one-to-one transactional messaging program used to communicate with customers who have contacted MicroTrends, booked a meeting, made a purchase or requested a service.
Typical messages include responses to customer enquiries, appointment confirmations and reminders, meeting changes, purchase or payment-related information, software licensing and subscription information, onboarding instructions, requested service updates and customer-support follow-ups.
This program is not used to send unsolicited marketing messages or mass promotional campaigns.
2. Consent
By opting in, you agree to receive one-to-one transactional SMS messages from MicroTrends concerning your enquiry, scheduled meeting, purchase or requested service.
SMS messages are sent only after you provide your prior express consent or directly contact MicroTrends by SMS and request a response.
Consent to receive SMS messages is not a condition of purchasing any product or service.
Sending an initial SMS message to MicroTrends permits us to respond directly to that enquiry but does not automatically provide consent for unrelated or ongoing messages.
3. Message Frequency
Message frequency varies. Messages are sent only in connection with customer enquiries, scheduled meetings, purchases and requested services.
4. Message and Data Charges
Message and data rates may apply to messages sent to you from MicroTrends and to messages you send to MicroTrends. Charges are determined by your mobile carrier and mobile service plan.
5. Opting Out
You can cancel the SMS service at any time by replying STOP.
After you reply STOP, you may receive a final SMS confirming that you have been unsubscribed. You will then receive no further SMS messages from this program unless you provide consent again.
6. Help and Support
Reply HELP for assistance or contact MicroTrends through our Contact page.
7. Mobile Carriers
Mobile carriers are not liable for delayed or undelivered messages. Message delivery may be affected by your carrier, network availability, device settings or other circumstances outside our control.
8. Privacy
We handle personal information, including mobile telephone numbers and SMS consent records, in accordance with our Privacy Policy.
We do not sell mobile telephone numbers or SMS consent information. SMS opt-in information will not be shared with third parties for their own marketing purposes.
9. Changes to These Terms
We may update these SMS Terms of Service when necessary. Changes will be published on this page with a revised last-updated date.
Last updated: September 10, 2026
10. Business Operator
MicroTrends Limited is registered in England and Wales under company number 05704475.
Registered office:
30–34 North Street
Hailsham
East Sussex
BN27 1DW
United Kingdom
VAT Registration No.: GB879467255
These SMS Terms should be read alongside our Terms and Conditions and Privacy Policy.