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Frequently Asked Questions

GET STARTED trading Risk Free with NinjaTrader & MicroTrends Trading systems Add-ons

  1. Click here to Get Started Trading with NinjaTrader for FREE with live data
  2. Click here to Super charge your trading with real deal trader NinjaTrader Add-ons
  3. Click here to view the MicroTrends Downloads Info Document

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New to trading, how do i get Coaching & Trading Capital?

  1. Getting an edge algorithmic trading with NinjaTrader
  2. Sky Rocket your trading and learn how to day trade for a living
  3. Prove you can trade and get A Funded Live Trading Account

MicroTrends support policy

All support is provided by the MicroTrends Help Desk, in the case where a support cases requires it, support is offered by skype and remote assistance.  Visit MicroTrends Support Model & Policy page for more details

Free demo/ sim users

  • basic live help desk assistance, installation, trouble shooting
  • unlimited self assisted access to the 24/7 Help Desk articles

Licensed subscribers

  • In Depth prioritized product support, settings assistance
  • exclusive settings templates, resources & Access to restricted content & guidance
  • unlimited self assisted access to the 24/7 Help Desk articles

1 to 1 Support & consultation

  • by the hour
  • support packages
  • 1  to 1 Mentoring & Trade Coaching
  • Extra services – remote assistance and mentoring is available by appointment

Licenses – Buy one Get on Free – all products

You get 2 Licenses per purchase per user for a home pc and work pc for example. Please send in your NinjaTrader machineid so we can allocate a permanent license.

License messages popup after first installation

Please send in your NinjaTrader machineid for up to two machines so we can allocate a you a permanent license.

  • 1. A temporary license will be allocated when you import your product into NinjaTrader- if not please refresh the chart.  If you get a message

Sometimes there is an erroneous popup message from NinjaTrader – you may find 2 message boxes 1 behind the other.  It is simple to remedy: Please click ok to close the popup message box “warning about firewalls and not being able to connect etc..” Now look for the other Message Box – this has details about the product and your NinjaTrader Machine ID which we need to allocate.

  • 2. With the second popup message box please read it and click “send mail” or copy and paste the entire message here.

OR

Yoo u can get your machineid from here:
How to obtain the NinjaTrader Machine ID
control center > Help > About
http://screencast.com/t/XyxMWWt31

Please can you copy and paste it as text so we do not make a mistake with entering it. You can select the text with you mouse – then right click and copy – then past it here with a right click > paste

10 Steps to start trading risk free 100% free when using NinjaTrader for demo/sim trading

>>>See below for Quick Start Guidance details of installing and configuring/using NinjaTrader

NinjaTrader Trade Platform – Quick Start Guidance

NinjaTrader 7 Help Guides

NinjaTrader 8 Help Guides

24/7 Online articles, topics & video guidance

The Help Desk it is very easy to search

  1. click here to serach for installation & troubleshooting 
  2. click here to search for MTDS
  3. click here to search for MTNTF7 indicators 
  4. click here to search for strategies

Get started Algorithmic Trading with NinjaTrader Automated Trading System Strategies

Free users are welcome to experiment  free forever unlimited on sim/demo trading and use the free online resources of of the 24/7 Help Desk: https://microtrends.zendesk.com/hc/en-us and the MicroTrends Help Desk Forum of previously answered questions and articles:  https://microtrends.zendesk.com/hc/en-us/community/topics

Getting Started:
we suggest starting with a simple robot – such as the MTDS SDK USAR – and understanding all the basic parameters – then moving to a MTu7 if required – MTU7 is a combination of MTDS7 + MTNTF7 signals indicators

Resources & TIPS
https://microtrends.zendesk.com/hc/en-us/articles/115002165203-Installing-and-getting-started-with-MicroTrends-NinjaTrader-7-Strategies-Automated-Trading-Systems
https://microtrends.zendesk.com/entries/65133859-Prepare-NinjaTrader-7-for-AutoTrading
https://microtrends.zendesk.com/hc/en-us/articles/115000299263-NinjaTrader-7-Hangs-after-clicking-the-Strategies-Menu-to-display-strategy-list
https://microtrends.zendesk.com/hc/en-us/articles/115001490046-NinjaTrader-7-Strategy-Historical-Fill-Type-MTDS-On-Close-

Getting started – quick start guidance

Disclaimer Trading & investment carry a high level of risk & MicroTrends® does not make any recommendations for buying or selling any financial instruments. We do not offer trading or investment advice. We are a software company & we only offer educational information on ways to use our sophisticated MicroTrends trading tools. It is up to our customers & other readers to make their own trading & investment decisions or to consult with a registered investment advisor.

Risk Disclosure Futures, CFDs & forex trading contains substantial risk & is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones’ financial security or life style. Only risk capital should be used for trading & only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results. Please read the full risk disclosure here.

Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results & the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, & no hypothetical trading record can completely account for the impact of financial risk of actual trading. for example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results & all which can adversely affect trading results.

Testimonials appearing on this website may not be representative of other clients or customers & is not a guarantee of future performance or success.

NinjaTrader® is a registered trademark of NinjaTrader Group,LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service.

MicroTrends® is a registered trademark of MicroTrends Ltd.
MICROTRENDS LIMITED is a company registered in England & Wales. Registered number: 5704475.
Registered office: 30-34 NORTH STREET, HAILSHAM, EAST SUSSEX, BN27 1DW. UK.
VAT Registration No: 879467255